Outline What makes a great manager? It is probably one of the most frequently asked questions in organizations. A typical response from executives is “I know one when I see one”, but research indicates four specific areas:• Lead and Influence• Delegate and Coach•...
Outline In order to move from understanding the necessity of changes to helping those around them implement changes and endure the consequences, the HR function needs to link the company’s vision with individual motives and goals. Overcoming resistance and proving the...
Outline Often people will recognize a good public speaker as having a special talent or ability with speaking in front of others. While natural talent may play a role in public speaking, there is no evidence that says only those who have a natural talent can give...
By Ioannis Lagoudakis, Senior Consultant “So, are you a trainer yourself?” I asked the person sitting next to me during the last training conference I attended. “No”, she replied. “I design learning experiences”. Pompous? Vain? Perhaps. In recent years however,...
Outline “Resilience” is a 3rd generation training, combining behavioural elements with personal introspection and self-questioning. Instruction, questionnaires, self-observation group discussion and stretch assignments will be employed to help participants reflect on...