Emotional intelligence in a multigenerational workplace

Emotional intelligence in a multigenerational workplace

By Ioannis Lagoudakis, Senior Consultant“What should I buy as a welcome gift for my new colleague?” I asked. My friend stopped sipping his drink and looked slightly annoyed. “God, I wish I had your problems!” “Well, I realise it doesn’t sound important to you, but I’d...

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What does learner experience really mean?

What does learner experience really mean?

By Ioannis Lagoudakis, Senior Consultant “So, are you a trainer yourself?” I asked the person sitting next to me during the last training conference I attended. “No”, she replied. “I design learning experiences”. Pompous? Vain? Perhaps. In recent years however,...

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